Information Area:
For more information on Cisco Unified Contact Centers visit www.cisco.com

Or send us an email and let us show you how GlobalNet can help you with your next ICM/UCC Enterprise or Express project.
info@globalnetdirect.net


Flexibility:
GlobalNet Direct can meet your many needs regarding Cisco Unified Contact Centers. From the installation, design and support of Cisco UCC/ICM Enterprise and Express systems to providing staff augmentation solutions to meet your companies Contact Center demands.
 



Welcome to

Your Resource for Cisco Unified Contact Center Solutions
GlobalNet Direct provides Professional Services to Cisco Advanced Technology Providers (ATP) on the design, deployment, set-up and support of Cisco Unified Contact Centers (UCC) Enterprise & Express and Unified Intelligent Contact Management (ICM) systems.

For More information about the company and for sample projects please click here....


 

AREAS OF EXPERTISE

Cisco UnifiedContact Center (UCC)Enterprise Deployment

Cisco Unified Contact Center (UCC) Express Deployment

Cisco Unified Intelligent Contact Management (ICM) Sripting and Deployment

IP-IVR Scripting and Deployment

Interactive Voice Response (IVR/VRU)

Lean & Scrum Management

Agile Software Design

Business Consulting

Technology Consulting

Project Management

 
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