Send us an email and let us show you how GlobalNet can help you with your next UCC Enterprise, Express, UICM or Contact Center Technology project.
info@globalnetdirect.net


Flexibility:
GlobalNet Direct can meet your many needs regarding Cisco Unified Contact Centers. From the installation, design and support of Cisco UCC/ICM Enterprise and Express systems to providing staff augmentation solutions to meet your companies Contact Center Technology demands.
 



Welcome to

Your Resource for Contact Center Technology Solutions
GlobalNet Direct provides Professional Services to Cisco Advanced Technology Providers (ATP) on the design, deployment, set-up and support of Cisco Unified Contact Centers (UCC) Enterprise & Express, Unified Intelligent Contact Management (UICM) and Testing and Integration support for most Contact Center Technology systems.

For More information about the company and for sample projects please click here....


 

AREAS OF EXPERTISE

Cisco UnifiedContact Center (UCC)Enterprise Deployment

Cisco Unified Contact Center (UCC) Express Deployment

Cisco Unified Intelligent Contact Management (UICM) Sripting and Deployment

IP-IVR Scripting and Deployment

Interactive Voice Response (IVR/VRU)

Lean, Agile & Scrum Management

Contact Center Technology Integration and UAT Testing Consulting

Contact Center Technology Consulting

Project Management

 
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